Managing Director of Margaret Thorsborne & Associates & Transformative Justice Australia (Qld)
Margaret Thorsborne, is the Managing Director of Margaret Thorsborne & Associates & Transformative Justice Australia (Qld). She is committed to improving the way people relate to each other in their workplaces & other communities by providing processes that allow often deeply negative feelings to be gradually transformed into cooperation. As relationships are restored, job satisfaction, morale & productivity improve.
This commitment to healthy relationships can also be found in her work with schools to improve they way they work with young people in responding to wrongdoing, creating healthier and safer communities.
She consults to public & private sector businesses & organisations for workplace relationships & the management of high-level conflict & inappropriate behaviour.
Her style is warm, encouraging & honest, with a well-developed sense of humour. Her ability to grasp the “big picture” of organisational culture & morale within workplaces means she can offer sound advice and processes to build on policies & practices which enhance relationships instead of putting them at risk. She works closely with other consultants and experts to provide a tailored service that provides the best possible outcomes for her clients.
EXPERIENCE & EXPERTISE
Margaret, with a strong background in education, counselling & project management, has highly developed skills as a facilitator, trainer, & presenter. She is widely recognised as an international expert on school & workplace bullying, & has played a major role in the introduction of restorative practices into schools & workplaces in Australia and internationally. She is an experienced mediator & has expertise in the management of trauma & critical incidents. Her work is informed by a range of disciplines including biology, psychology & social, organisational & management theory.
She has presented papers & workshops & conducted training across Australia, New Zealand, Canada, UK & the USA. She is a published author in the area of restorative justice in schools & workplaces and the development of leadership integrity and organisational change.
Margaret holds a Bachelor of Science Degree, a Diploma in Education (University of Queensland), & a Graduate Diploma in Counselling (Queensland University of Technology). She is a Founding Director and current Vice Chair of Restorative Practices International, a world-wide association of restorative practitioners. She is a Fellow of the Australian Institute of Management, & is a member of the Silvan S Tomkins Institute in Philadelphia, USA.
Australian Institute of Management: www.aimqld.com.au
Silvan Tomkins Institute: www.tomkins.org
Restorative Practices International: www.restorativepracticesinternational.org/
Her workplace interventions have achieved successful outcomes in a wide range of challenging & complex cases including workplace bullying, sexual harassment, misconduct, diminished work performance, aggressive management & supervision, dysfunctional teams, & high level conflict. Work sectors in which these interventions have been applied include manufacturing, retail, real estate, non-profit agencies, law, information technology & science, & government agencies such as health, education, families & transport.
She has worked successfully with schools in Australia, New Zealand and the United Kingdom to implement sustainable restorative practice across the school community. These schools report improved data around student behaviour, higher staff and student morale, lower stress levels, and improvements in measures of safety and school climate.
Strengthening connections between people: Putting relationships at the heart of your organisation's success.